POLICIES

 

Warranty

All pieces have a Lifetime Warranty.  If there is ever a defect and you find that there is a problem with your jewelry, please send it back for immediate repairs at no charge.  Simply contact us to let us know it’s on the way and explain in which ways it needs to “come back to life.”  We only accept those items that have indeed been faulty fabrication. However, if there has been a misplaced earring or ring down the disposal, we can try to duplicate and send you a new one at the current price.

 

Return and Refund

To exchange or return an item, only if an item that has indeed been faulty fabrication, please contact us at: contact@bergonzijewelry.com.

Such return needs to happen within 7 days after you received the piece. The merchandise must be in original condition and packaging. Once we receive it, an e-mail will be sent and credit will be issued. When returning, please insure your mail for the full value of the merchandise.

 


CREATIVE LUXURY, WEARABLE ART, HANDMADE WITH PRECIOUS METALS, FOR WOMEN AND FOR MEN, DREAMED AND CRAFTED BY ARTIST C. BERGONZI, INSPIRED FROM BOTH HER FINE ARTS CAREER AND HER COUTURE EXPERIENCE, BASED IN GREENWICH VILLAGE MANHATTAN AND IN HER HOME COUNTRY, THE PRINCIPALITY OF MONACO. ALL OUR ART JEWELRY IS MADE ON REQUEST. WE OFFER FREE SHIPPING ON ALL PURCHASES WITHIN THE U.S.. ALLOW 10 TO 15 BUSINESS DAYS FOR YOUR ORDER TO BE CRAFTED. NO RETURNS. FOR OTHER COUNTRIES, CONTACT US DIRECTLY. DISTRIBUTION EXCLUSIVE ON THIS WEBSITE. CREALAB LLC - MAILING ADDRESS: 530 LAGUARDIA PLACE - 5 - NEW YORK, NY10012 USA -  CONTACT@BERGONZIJEWELRY.COM - VOICE MAIL (+1) 212 592 4500.

PRODUCT INFORMATION - SHIPPING AND RETURNS - PRIVACY AND SAFETY - NEWSLETTER - CONTACT US

THE COPYRIGHTS ON THE ART JEWELRY, THE SITE AND THE TEXTS BELONG TO CAROLINE BERGONZI. 

PHOTOGRAPHY DAN HERRICK, NYC.